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    Description of "FunFitter.com" service

    "FunFitter.com" offers site users an opportunity to connect with and learn from other travelers/those with specific knowledge about certain travel activities and/or destinations (“FunFitters”). Our site also offers FunFitters a method of providing direct, personal and genuine travel advice, in order to assist travelers, or potential travelers, to achieve their travel goals, while earning fair compensation for their time and the advice they provide.

    Users of the site may search the database of FunFitters and then request an itinerary based upon their own needs and the travel expert’s area(s) of expertise. Users will be charged for each itinerary based upon the FunFitter’s stated itinerary rates as indicated in their profile.

    Payment is made by the user for an itinerary once the FunFitter submits his or her itinerary . Once the payment for an itinerary has been processed, the FunFitter shall then earn 90% of the total amount paid, with 10% of the total amount being collected by us in order to continue operating this site. While these figures may change at any time, and only after all parties involved have been notified of such changes, it shall always be our intention to create a situation, and financial structure, that maximizes the benefit for users, FunFitters and the owners of "FunFitter.com".

     

    Site Users “I want to travel”

    By signing up as a user you agree to the following terms:

    (a) the information you provide in your profile is accurate and will be updated to always reflect your current details

    (b) you will use this website and its services for the purposes set forth in these terms and conditions

    (c) you are not an organization, business or company and that the individual in your profile must always be the same individual and may not change at any time

    (c) you adhere to the Code of Conduct (LINK) as stated on our Code of Conduct page

    (d) prior to receiving your itinerary, you agree to enter your valid credit card details and to be charged the full amount of days you requested.

    FunFitters

    By signing up as a FunFitter  you agree to the following terms:

    (a) the information you provide in your profile is accurate and reflects your true knowledge about the travel categories and/or destinations you list as being within your area(s) of expertise, while ensuring that this information is constantly updated according to reflect your current knowledge at all times

    (b) your participation in this site is the result of your desire to offer genuine, personal travel assistance to those in need of such assistance, while receiving fair compensation for your time, knowledge and expertise

    (c) you adhere to the Code of Conduct (LINK) as stated on our Code of Conduct page

    (d) you are not an organization, business or company and that the individual in your profile must always be the same individual and may not change at any time

    (e) you understand that your earnings will be held in our accounts until you reach a $45 threshold, which indicates that you have earned at least $45 over the course of the last calendar month or a combination of previous calendar months; once you reach the $45 threshold, you will be paid the total balance in your "FunFitter.com" account on the next payment date, which is the 3rd of every month; if you do not reach the $45 threshold, the amount you have earned will carry over to the next month and will continue to do so until you reach the $45 threshold

    (f) you will be paid via PayPal or bank transfer and understand that any fees associated with such a transfer or payment to your personal or business accounts, fees charged by either our banking institutions or yours, will be paid by you upon receipt of your payment

    (f) if a user requests a refund from "FunFitter.com" due to your real, or perceived, inability or unwillingness to offer a reasonably expected level of knowlidgment of the itineraries, "FunFitter.com" will review each case individually; upon conclusion of our investigation, if a refund is deemed appropriate, your payment for that particular itinerary will be withheld and canceled

    Your registration obligations

    In consideration of your use of "FunFitter.com", you represent that you are of legal age to form a binding contract. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the "FunFitter.com" registration form, whether as a user or FunFitter and (b) maintain and promptly update the information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or "FunFitter.com" has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, "FunFitter.com" has the right to suspend or terminate your account and refuse any and all current or future use of our services (or any portion thereof).

    User account, password and security

    Upon registration, whether as a user or FunFitter, you are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify "FunFitter.com" of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. "FunFitter.com" cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

    User conduct

    You understand that all information, data, text, photographs, graphics, messages, tags, or other materials ("Content"), whether posted in your profile or in site-based communication with other users and/or FunFitters, are the sole responsibility of the person from whom such Content originated. This means that you, and not "FunFitter.com", are entirely responsible for all Content that you upload, post, transmit or otherwise make available via our site. "FunFitter.com" does not control the Content posted via users and FunFitters, whether in their profiles or in site-based communications originating from users and FunFitters, and, as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will "FunFitter.com" be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via "FunFitter.com", our site users and FunFitters.

    You agree to not use the "FunFitter.com" site to:

    a. upload, post, email, transmit, or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;

    b. harm minors in any way;

    c. impersonate any person or entity, including, but not limited to, a "FunFitter.com" employee or owner, a FunFitter or a user or otherwise misrepresent your affiliation with a person or entity;

    g. upload, post, email, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

    h. upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; i. interfere with or disrupt the "FunFitter.com" services or servers or networks connected to the "FunFitter.com" services, or disobey any requirements, procedures, policies or regulations of networks connected to the "FunFitter.com" services.

    j. intentionally or unintentionally violate any applicable local, state, national or international law;

    l. "stalk" or otherwise harass another; and/or

    m. collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs a through the above.

    You acknowledge that "FunFitter.com" may or may not pre-screen content, including user and FunFitter profiles, but that "FunFitter.com" and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any content that is available via the "FunFitter.com" services. Without limiting the foregoing, "FunFitter.com" and its designees shall have the right to remove any content, including complete profiles, that violates the Term of Service or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with the use of our services, including the exchange on information between you and a FunFitter or you and  a user, including any reliance on the accuracy, completeness, or usefulness of such Content.

    You acknowledge, consent and agree that "FunFitter.com" may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce the Terms of service; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of "FunFitter.com", its users and the public.

    Payment

    Payments for itineraries and communication sessions are calculated based upon a FunFitter's indicated rates on their profile page. A user must enter their valid credit card details before submitting their request.. For an itinerary request, the user will be charged once the FunFitter confirms the specified details. If you are charged for your itinerary and for some reason, the itinerary is not delivered to you as agreed, you must email our support team and upon confirmation that the itinerary did not occur, we will refund your charges.

    If the credit card details are not entered or payment method is declined prior to the start of an itinerary production, the request will be canceled.

    Refund policy

    For any issues related with any itinerary, including a request for a refund based upon a FunFitter's inability or unwillingness to assist you, or for another reasonable reason, please contact the "FunFitter.com" support team at: “hello@funfitter.com”. We will review each case individually in order to determine if a refund will be issued or if there is another suitable alternative to resolving the issue.

    What are users service fees?

    We charge a 6-14% users service fee every time an itinerary is purchased. This covers the cost of running FunFitter. Service fees are calculated from the itinerary subtotal, which is the price of an itinerary that has been set (before service fees have been added) in the listing's pricing settings.

    The exact percentage used for the users service fee depends on the subtotal of the itinerary. It's a steady decline from 14% to 6% every time you purchase an upgrade, so the user can save money.  

    After entering the exact itinerary request information, users will see the service fee included or quoted. The exact fee is located on the checkout page before submitting an itinerary request and on any users billing receipt.

    Depending on the laws of the jurisdiction involved, VAT on the service fees may be included as an additional amount over and above the total 6-14% service fee. The service fee presented will include such VAT when applicable.

    If an itinerary request is retracted, expires or is declined, we do not charge the service fee. If a user cancels an itinerary request, the service fee is non-refundable. If a user chooses to be refunded after a FunFitter cancellation, the service fee is refunded.

     

    Termination

    You agree that "FunFitter.com" may, without prior notice, immediately terminate, limit your access to or suspend your "FunFitter.com" account and access to the "FunFitter.com" services. Cause for such termination, limitation of access or suspension shall include, but not be limited to, (a) breaches or violations of the terms of service or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) discontinuance or material modification to the "FunFitter.com" services (or any part thereof), (d) unexpected technical or security issues or problems, (e) extended periods of inactivity, (f) engagement by you in fraudulent or illegal activities, (g) in the case of FunFitters, repeatedly poor feedback by users. Further, you agree that all terminations, limitations of access and suspensions for cause shall be made in "FunFitter.com"'s sole discretion and that "FunFitter.com" shall not be liable to you or any third party for any termination of your account, or access to the "FunFitter.com" services.

    If "FunFitter.com" terminates your membership because you have breached Terms of Service, you will not be entitled to any payment of any un-remitted earnings. Even after this Terms of Service is terminated, certain provisions will remain in effect.

    Termination of your "FunFitter.com" account includes any or all of the following: (a) removal of access to all or part of the "FunFitter.com" website and services, (b) deletion of your password and all related information, site-based communications, itineraries, feedback provided about users or FunFitters, and other content associated with or inside your account (or any part thereof), and (c) barring of further use of all or part of the "FunFitter.com" services.

    Non-Commercial Use by Users

    The "FunFitter.com" site is for the personal use of individual users and FunFitters only and may not be used in connection with any commercial endeavors. Organizations, companies, and/or businesses may not become FunFitters on this site and shall not use the "FunFitter.com" service or site for any purpose.

    These terms and conditions are subject to change.

    Discount codes, promotions and coupons

    This document describes the Terms & Conditions for access and use of discount codes generated by FunFitter.com

    1. The code will be used for discounts in purchases offered in our site FunFitter.com
    2. Each code have the Terms & Conditions correspondent to such code, which will send by email to the beneficiary (Particular Terms & Conditions)
    3. To use the code, it must to insert the number in our site
    4. The contrary use to the General Terms and and / or the Terms and Conditions and Special Conditions of codes will result in rejection of the code by the Authorizing Entity.
    5. The validity of each discount code is established in the Particular Terms & Conditions of such code, and it has a period in which the code can be used. Once expired this period, the code will be inactive and the client will be unable to make any complaint
    6. Each discount code is directly associated with an email address. The products purchased with such code will be confirmed at this email address, independently of the name of final beneficiary
    7. In the case of have troubles to validate the discount code, the client could contact us by our attention channels: +1 305 330 5631 (US); +55 119 7154 1546 (Brazil); +54 911 6403 3252 (Argentina); hello@funfitter.com
    8. The discounts aren’t cumulatives. More than one discount code for itinerary is prohibited.
    9. In the case that the amount of the discount code does not cover the final purchase price of the product, the customer must pay the difference by means of payment for the purchase of this product.
    10. In the case that the code has a greater value to the product to acquire, the full value of the discount code will be deducted on the purchase
    11. All requests will depend on availability
    12. All discount codes are non transferable
    13. Prohibited to sell or buy any discount code without explicit authorization of the FunFitter.com
    14. Some discount codes are just valid for a specific category of itinerary and valid for a specific period of time. It will be detailed on the email received for the beneficiary.
    15. In all cases applies the General Terms & Conditions detailed here


     

     

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